Joe's Honors
PRESS RELEASE
Contact: Matt Wimpress, Customer Service Manager
Quality Service Certification, Inc.
949-481-4438
Matt@QualityCertified.org
FOR IMMEDIATE RELEASE
March 10, 2009
Bourland Receives Platinum Service Recognition
Joe Bourland, REALTOR, MANAGER of RE/MAX Professionals in Avondale, AZ was awarded the highest level of service achievement in the real estate industry, Quality Service Certified® Platinum. The award is in recognition of earning 100% client service satisfaction in 2008, as measured by Leading Research Corporation (LRC).
Quality Service Certified (QSC) status is the only award in the real estate industry based on independently validated, measurable service results. Clients of QSC agents receive a customer satisfaction survey at the end of each transaction. The surveys are administered and the results are compiled by LRC.
Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on a consumer website (www.QualityService.org) where sellers and buyers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.
“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” says Larry D. Romito, President and CEO of QSC. He adds, “Consumers have greater confidence in service reliability, results and satisfaction with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated by an independent third party. 100% service satisfaction record like Joe Bourland has achieved is just awesome.”
Joe Bourland can be reached at www.JoeArizona.com
Experience/Honors 2010 WEMAR Production Award 2010 RE/MAX Production Award 2010 SFR Designation 2009 Quality Service Certified Platinum 2009 Certified Distress Property Expert 2009 Short Sales and Anti Deficiency Statute education 2008 Quality Service Certified Platinum 2008 RE/MAX 100% Club 2008 WEMAR Production Award 2007 Director of the West Maricopa County Regional Association of REALTOR 2007 Quality Service Certified Platinum 2007 Promoted to RE/MAX Professionals Branch Manager 2007 Century 21 Masters Ruby Award 2006 Elected Director of the West Maricopa County Regional Association of REALTOR 2006 Century 21 Masters Ruby Award 2006 Glendale Board of REALTORS President's Roundtable Bronze 2006 Quality Service Certified Platinum 2005 Promoted to Century 21 Metro Alliance Branch Manager 2005 Glendale Board of REALTORS President's Roundtable Bronze 2005 Quality Service Certified Platinum 2005 Elected as Director of the Glendale Board of REALTORS 2005 October Quality Service Certified National Agent of the Month 2004 Quality Service Certified Platinum 2004 Glendale Board of REALTORS President's Roundtable Silver 2004 July Broker/Agent Magazine Professional Profile 2004 October Agent of the Month 2004 RE/MAX 100% Club 2003 RE/MAX International President's Club
2003 July Agent of the Month
2003 Glendale Board of REALTORS President's Roundtable Bronze
Education
2010 NAR Short Sale and Foreclosure Certification 2009 Certified Distressed Property Expert 2007 Howard Brinton Star Power Conference, Scottsdale 2006 Attended Century 21 National Convention, Las Vegas 2006 Howard Brinton Star Power Conference, New York 2006 Century 21 Operation Orbit, Las Vegas 2005 Awarded Certified Residential Specialist 2005 Century 21Operation Orbit, Las Vegas 2002 Awarded Quality Service Certification 2002 Awarded Accredited Buyers Representative 1997 Bachelor of Arts, Arizona State University
Member of National Association of Realtors
Member of Arizona Association of Realtors
Member of Glendale Board of Realtors
Real Estate Buyer's Agent Council
Quality Service Certifications
Distress Property Institute
