Quality Service Certified - 100% 2009

Quality Service Certified - 100% 2009


Contact: Matt Wimpress, Customer Service Manager

Quality Service Certification, Inc.






March 10, 2009 

Bourland Receives Platinum Service Recognition


Joe Bourland, REALTOR, MANAGER of RE/MAX Professionals in Avondale, AZ was awarded the highest level of service achievement in the real estate industry, Quality Service Certified® Platinum.  The award is in recognition of earning 100% client service satisfaction in 2008, as measured by Leading Research Corporation (LRC).


Quality Service Certified (QSC) status is the only award in the real estate industry based on independently validated, measurable service results.  Clients of QSC agents receive a customer satisfaction survey at the end of each transaction.  The surveys are administered and the results are compiled by LRC.


Client feedback from the surveys becomes part of the agent’s credentials.  An overall satisfaction rating is displayed on a consumer website (www.QualityService.org) where sellers and buyers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction. 

 “Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” says Larry D. Romito, President and CEO of QSC.  He adds, “Consumers have greater confidence in service reliability, results and satisfaction with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated by an independent third party.  100% service satisfaction record like Joe Bourland has achieved is just awesome.”

 Joe Bourland can be reached at www.JoeArizona.com

Contact Information

Photo of Joe Bourland, PC Real Estate
Joe Bourland, PC
RE/MAX Professionals
10320 W. McDowell Road, Suite B2005
Avondale AZ 85392
Fax: 623-505-4222

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